Quick Answer: Why Is Virgin WIFI Not Working?

What does a yellow light mean on my virgin router?

It is possible for the light on the front of the Hub to have a yellow tint, as you have advised the speeds are okay with occasional drops..

Why isnt my virgin WIFI working?

The first thing you should do when your internet isn’t working is check the router. Whether you have a Virgin Media Superhub or standard Hub, rebooting the router is always advised to first find out whether it is the internet Wi-Fi connection that’s faulty, or the external internet connection itself.

How do I fix my virgin WIFI?

How To Fix Virgin Media Internet Not WorkingRestart Your Device. If there is no service outage around your area, the next step you should take is to restart your device. … Restart Your Router. … Turn Off Your Anti-Virus Software. … Upgrade Your Router. … Clear Your DNS Cache. … Reset Your Router’s Settings. … Reset Your WiFi Network Settings.May 7, 2021

Why is the WIFI not working?

There are a lot of possible reasons for why your internet isn’t working. Your router or modem may be out of date, your DNS cache or IP address may be experiencing a glitch, or your internet service provider could be experiencing outages in your area. The problem could be as simple as a faulty Ethernet cable.

Why does Virgin WiFi keep dropping out?

Try forgetting the network, turning WiFi on and off, or rebooting. There may also be interference of the WiFi signal. … If you have a roaming client on your smartphone, this can interfere with the connectivity to the network. Try deleting the app and rebooting your device.

Why is my virgin 5G not working?

Check your mobile data setting is switched on – and not locked or in airplane mode. Make sure your device has the latest software installed. If it doesn’t, just follow the steps from your device’s manufacturer. Make sure you are automatically connected to a network and check you are in a 5G coverage area.

How do I reboot my virgin router?

Reboot the HubMake sure the Hub’s power supply is firmly connected to the wall socket and back of the Hub.Turn the power switch off and on again.It can take 5 to 10 minutes for the Hub to fully reboot.You’ll know it’s ready when the white power light at the front of the Hub is on.

How do I restart my WiFi?

Instead, this is how to reboot your wireless router:Unplug your router or modem from its power outlet (don’t just turn it off).Wait 15-20 seconds, then plug it back in.Allow the device a minute or two to turn back on.

How do I change from Virgin 2g to 5g?

Click Advanced settings, then Wireless and then Wireless signal. Tick the box next to Manual which will enable the drop-down menu and choose a channel. There are different options for the 2.4GHz and 5GHz channel.

What do lights mean on Virgin router?

During set-up, it’s totally normal for the Wi-Fi light to illuminate in green on the Virgin router. … If the Wi-Fi light is green and accompanied by a white power light, this means that the hub should be working fine. However, if both the Wi-Fi and power lights are green, this can be a cause for concern.

What to do when WiFi is not working?

If your wireless connection suddenly stops working, before trying anything else, restart your router. Here’s the process: Unplug or power off your router. Wait 2-5 minutes before plugging it back in.

How can I have WiFi but no internet?

To solve the WiFi has no Internet Access error on your phone we can try a couple of things….2. Reset network settingsOpen Settings.Scroll down to System and open it.Tap Advanced.Tap either Reset or Reset Options.Tap Reset Wifi, mobile, and Bluetooth or Reset network settings.Confirm it and your device will restart.Jun 5, 2019

Why does my WiFi keep going out?

There are plenty of reasons your Wi-Fi keeps slowing down: signal congestion, router location, firmware issues, hardware limitations or even the physical size of your home. Then again, it could just be your neighbors. They might be using the Internet on your dime, and all you get out of it is slower Internet speeds.

How can I speed up my virgin WIFI?


How do I fix my WiFi router?

The reboot process is simple on most routers — unplug your router’s power cable, wait a few seconds, and then plug it back in. If you have separate modem, you may also want to try unplugging your modem’s power cable and plugging it back in after a few seconds.

Why does my WiFi say no Internet?

Basically “No Internet” WiFi error means that your client device (such as an iPhone, Android phone or a computer running Windows) has successfully connected to your WiFi router, obtained a local IP address (for example, 192.168.

Why won’t my computer connect to WiFi but my phone will?

if the problem in wifi then check the router settings like dhcp and mac filter. if the problem in pc then check your wifi adapter. it’s install properly or not, disable and enable it, if its connected and still not working then match the received ip series in phone and pc. … Check if your PC is working.

What Colour should the light be on my virgin router?

white lightIf your router is on and working properly, then this will be a solid white light. Aside from this, there’s no other reaosn why you’d see a white light on your Virgin router.

Why is my virgin WIFI box flashing green and not working?

This light flashes green when the Hub’s downloading a software update. This flashes during set up, and then stays green for 2 minutes when you’re done. It isn’t on during normal use, but turns red if there is a problem. This light flashes green if you press the WPS button.

How do I stop Virgin WiFi from dropping out?

You can look up the instructions on how to do it here https://www.virginmedia.com/help/virgin-media-reset-your-hub. The option for the channel optimisation would be under “Advanced settings” –> “Wireless” –> “Wireless signal” and then at the bottom of the page under “Smart WiFi”.

What’s better 2.4 GHz or 5GHz?

The 2.4 GHz band provides coverage at a longer range but transmits data at slower speeds. The 5 GHz band provides less coverage but transmits data at faster speeds. … However, higher frequencies allow data to be transmitted faster than lower frequencies, so the 5 GHz band allows you to upload and download files faster.

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