Question: Why Can’T I Log Into My O2 Account?

What time does O2 customer service?

Monday-Friday, 9am-5pmIf you have any questions about your policy, please call Customer Service: 0844 463 02 02.

Lines open Monday-Friday, 9am-5pm….For any other Pay As You Go questions, check our Pay As You Go help articles.Customer ServiceNumberChargesFrom your O2 mobile4445Free2 more rows.

How do I change my O2 username?

If you’re in the My O2 app, go to ‘Manage your account’, ‘View all’ and then ‘Manage my details’. Select ‘Change my username’ under ‘Sign in details’.

How do I put money on my O2 pay as you go?

Go to any O2 shop or anywhere you see the green top-up logo and ask for an O2 top-up. You can pay by cash or card. Then call 4444 free from your mobile, or 08456 062 277 from a landline, enter the number on your receipt and follow the instructions.

How do I speak to an O2 Advisor Online?

Yes you can, once logged into My Account, Live chat is available from the bottom of the My Account home page. Just click on the ‘chat now’ button to start the conversation. Live chat is the quickest way to get in touch. It’s an online conversation with someone from O2.

How do I access my O2 email account?

How do I get to my O2 email?Go to in your username and password to sign in.Click on ‘My O2’, at the top of the page.Click on the ‘O2 Webmail’ icon.

How do I find my customer account number?

The account number is located at the bottom of your check. There should be three sets of numbers in a special computer-readable font at the bottom: The first number on the left is your bank routing number. The second (middle) number is your account number.

How do I find out my bank account number?

Your account number (usually 10-12 digits) is specific to your personal account. It’s the second set of numbers printed on the bottom of your checks, just to the right of the bank routing number. You can also find your account number on your monthly statement.

How do I speak to a human at 02?

Welcome to the O2 Community Call 202, option 2 immediate zero immediately.

How do I recover my O2 account?

To sign in, visit My O2 or open the app and enter your username and password. On the website, ticking ‘Remember my username’ will help you sign in faster next time. To reset your details, click on ‘Forgotten your username or password?’ and follow the instructions.

How do I check my O2 account?

To view your latest bill, use the My O2 app or sign in to My O2. If you’d like to download your bill, you can do this on the My O2 website but not the app. Once you sign in, you’ll see a summary of your bill and payment date on the left-hand side. Click on ‘View latest airtime bill’ to see how your bill is calculated.

How do I set up my O2 account?

Create an accountIf you have a Windows Live ID, choose sign in, enter your login information and follow the on-screen instructions.If you do not have a Windows Live ID, choose create one and go to the next step.

How do I reset my O2 password?

O2Go to Admin and select Users (or Users and groups).On the Active user’s page, select the user, and then click ‘Reset password’.To send the temporary password to yourself or the user go to the ‘Send results in email’ page, select the ‘Send email’ check box, and type their email address.Click ‘Reset password’.More items…

Is my phone 5G ready?

Android phone settings The much easier method to check your smartphone’s 5G capability is to check the phone settings. For Android, go to Settings and look for Network & internet. Under Mobile Network, a list of all technologies supported will show, including 2G, 3G, 4G, and 5G. Your phone supports 5G if it is listed.

Why is my O2 account not working?

Please note: If you’re having trouble using the My O2 app on Android, you might need to clear the app’s cache or data. Go to Settings, tap Application manager (or Apps), choose My O2 app, tap Force stop and then Clear cache. Try the app again, and if it still doesn’t work, repeat the steps and tap Clear data.

How do I find my O2 customer account number?

Your best option is to call customer service or use live Chat. They will sorry out your sign in for you and can also give you your account number. It should also be on the original emails you got from O2 and any monthly bill notifications. On the paperwork with your new contract or on emails if done online.

How do I activate my SIM card?

Follow these steps to make the connection:Eject the SIM card from the device and record the SIM ID. … Insert the SIM after your account has been updated.Restart your phone again and allow the activation process to complete fully.

Add a comment